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Expert Auto Repair Service at Crown Auto in Springfield, MO

12-Month / 12,000-Mile Protection You Can Count On

At Crown Auto Sales and Service, we’re more than just a repair shop — we’re your long-term partner in vehicle care. That’s why we offer a 12-month / 12,000-mile warranty on most auto repairs in Springfield, MO. Whether it’s a brake job, A/C service, or a full engine rebuild, you can drive away with total confidence that your repair is backed by real protection.


✅ What Our Auto Repair Warranty Covers

All qualifying repairs and parts installed by our ASE-certified technicians come with warranty coverage for both parts and labor. Here’s what’s typically included:

Service CategoryWarranty Coverage
Brake Pad & Rotor Replacement12 months / 12,000 miles
A/C System Repairs (compressor, dryer)12 months / 12,000 miles
Suspension Components (shocks, struts)12 months / 12,000 miles
Electrical Repairs (starter, alternator)12–36 months (brand-dependent)
Timing Belt / Serpentine Belt Replacement12–24 months
Engine Sensors & Diagnostics6–12 months (limited)
Transmission Repair or Replacement12–36 months (ask for details)

🔍 Please note: Warranty applies to repairs performed and parts installed by Crown Auto only. Damage due to misuse, neglect, or off-road use may void coverage.


🛡 We Also Work With Most Extended Warranty Providers

If you have an extended service plan or third-party coverage, we’ll handle the paperwork for you. We’re a trusted partner with top warranty administrators, including:

  • CarShield
  • GWC Warranty
  • Agero
  • Protect My Car
  • Enterprise Fleet Management
  • Element Fleet Services
  • ARI Fleet

Just bring your policy details and we’ll manage the claim process from start to finish.


📝 Warranty Terms & Conditions

To ensure fairness and transparency, here are the general terms of our repair warranties:

  • Repairs must be completed at Crown Auto Sales and Service.
  • Claims require valid proof of service and documentation.
  • Warranty excludes misuse, neglect, accidents, or aftermarket modifications.
  • Batteries and select components may have separate manufacturer-backed warranties (up to 36 months).
  • Diagnostic charges may apply unless repair is approved.

🚫 What’s Not Covered Under Warranty

At Crown Auto Sales and Service, we proudly stand behind our work — but to keep things fair and transparent, certain situations are not eligible for warranty coverage:

  • Misuse or Abuse of Vehicle:
    Damage from racing, overloading, off-road driving, or improper use beyond the manufacturer’s design.
  • Collision or External Damage:
    Any repairs related to an accident, impact, fire, flood, or vandalism are not covered.
  • Unauthorized Repairs or Modifications:
    Repairs done outside of Crown Auto or tampering with parts we’ve installed will void your warranty.
  • Lack of Maintenance or Neglect:
    Failure to perform recommended maintenance (e.g. oil changes, coolant flushes, etc.) may result in denied coverage.
  • Customer-Supplied Parts or Aftermarket Parts Not Installed by Us:
    Any failure related to parts not purchased and installed at Crown Auto is not covered.
  • Wear and Tear Items (Unless Otherwise Replaced):
    Items like brake pads, spark plugs, wiper blades, filters, tires, and other routine wear parts — unless we replaced them and covered them under invoice terms.
  • Expired Warranty Terms:
    If the 12-month or 12,000-mile limit has passed, repairs related to that invoice are no longer under warranty.

📌 Important Reminders:

  • 🧾 Keep all original invoices and repair documents for proof of coverage.
  • 👤 Warranty is non-transferable and only valid for the vehicle owner listed at the time of repair.
  • 🛠️ Warranty coverage only applies to repairs and parts installed by Crown Auto technicians.

👨‍🔧 Why Choose Crown Auto in Springfield, MO?

  • Certified ASE Technicians
  • 12-Month / 12,000-Mile Standard Warranty
  • Extended Warranty Accepted
  • Fast Turnaround & Transparent Pricing
  • Locally Owned & Family Operated
  • We Speak English, Spanish, and Vietnamese

We don’t just fix cars — we stand behind every job with accountability and integrity.


❓ Auto Repair Warranty – Frequently Asked Questions

Q: What’s included in your 12-month / 12,000-mile warranty?
A: Most mechanical repairs including brakes, A/C systems, steering, electrical, and engine components are covered. Parts and labor both qualify.

Q: Can I use my third-party warranty at Crown Auto?
A: Yes! We accept most third-party warranty plans and service contracts. Bring your paperwork and we’ll handle the claim process for you.

Q: What happens if a repair fails after the warranty period?
A: We always strive to take care of our customers. Even outside the warranty, we’ll evaluate the issue and offer a fair solution.


📍 Get Protected Auto Repairs Today

Need reliable service with peace of mind? Choose Crown Auto Sales and Service — your trusted shop for warranty-backed repairs in Springfield, MO.

📞 Call or Text: 417-771-5435
📍 Visit Us: 1419 E Kearney St, Springfield, MO
🌐 Book Online: www.crownautoservice417.com
📧 Email: service@crownautosalesllc.com

🛡️ Auto Repair Warranty in Springfield, MO – Peace of Mind on Every Job

At Crown Auto Sales & Service, we stand behind our work with a clear and fair auto repair warranty in Springfield, MO. Whether it’s oil changes, brake jobs, engine overhauls or complex electrical work — you’ll know what’s covered, how long it’s covered, and what to expect.

All jobs are backed by our workmanship warranty and the manufacturer warranty on parts (where applicable). We’ll provide your written warranty terms at drop-off, so you’re clear on coverage and exclusions before we begin.

  • Workmanship coverage: Labor on approved repairs for 12 months or 12,000 miles (whichever comes first).
  • Manufacturer parts warranty: Parts are covered under the part-maker’s warranty; we’ll register the part when required.
  • Clear exclusions: Worn items, abuse, lack of routine maintenance or customer-supplied parts may void coverage.
  • Simple claims process: Bring in the repair invoice and we’ll handle the rest — our goal is your vehicle fixed right, fast.

*See full warranty details in your repair invoice. Coverage begins on the date the work is completed and the vehicle is returned to you.

Visit us at 1419 E Kearney St, Springfield, MO 65803 — minutes from I-44. Click below for directions.

📍 Get Directions to Crown Auto

Want to learn more about our full range of automotive services? Head over to our homepage to schedule an appointment, view promotions, or explore other services like engine, transmission, oil changes, engine diagnostics, brake repair, and more!

What are the general terms and conditions for warranty claims at Crown Auto?

Warranty claims must be for repairs performed at Crown Auto, require proof of service and documentation, and exclude damage from misuse, neglect, accidents, or aftermarket modifications.

  • 12-Month / 12,000-Mile Protection: Crown Auto Sales and Service offers a warranty covering most auto repairs in Springfield, MO, providing peace of mind with a 12-month / 12,000-mile protection plan.
  • Coverage Details of the Auto Repair Warranty: The warranty includes parts and labor on services like brake replacement, A/C repairs, suspension, electrical work, and more, performed by ASE-certified technicians.
  • Partnership with Extended Warranty Providers: Crown Auto collaborates with top third-party warranty providers such as CarShield and GWC Warranty, handling claim processes for customers with extended service plans.
  • Warranty Terms and Conditions: Warranty claims must be for repairs done at Crown Auto, with valid proof of service, and exclusions apply for misuse, neglect, or modifications.
  • Why Choose Crown Auto in Springfield, MO?: They feature certified technicians, offer standard and extended warranties, ensure fast service with transparent pricing, and are locally owned and operated.

Are the repairs at Crown Auto protected by the warranty if I use aftermarket modifications?

No, the warranty excludes damage due to misuse, neglect, accidents, or aftermarket modifications.

What should I do if a repair fails after the warranty expires?

Crown Auto strives to take care of its customers beyond the warranty period by evaluating the issue and offering a fair solution.

Does Crown Auto accept third-party warranty plans?

Yes, Crown Auto accepts most third-party warranty plans and service contracts. Customers need only to bring their paperwork, and the shop will handle the claim process.

What is included in Crown Auto’s 12-month / 12,000-mile warranty?

Most mechanical repairs, including brakes, A/C systems, steering, electrical, and engine components, are covered with warranty on both parts and labor.

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